Used to be premium, cancelled due to switching to apple music, considering switching back.
New Zealand. Recently moved back from Australia.
Device / Operating System
Not applicable, THIS bug comes up from the account management page from a web browser.
My Question or Issue
I recently moved country. I am unable to change my country settings in my account management page.
I make exactly 1 change. I change my country setting from Australia to New Zealand.
Upon clicking save, it highlights my email address, and says "We're sorry, that email is taken."
Why yes, yes it is. That's my email address. That I am NOT trying to change.
Due to my country setting being wrong, I am unable to resubscribe to premium, as my new payment card is in New Zealand.
This issue happens on:
chrome, vivaldi, opera, firefox and edge on windows computer #1
chrome, opera, firefox and edge on windows computer #2
chrome, opera, firefox and edge on windows computer #3
chrome, firefox and safari on my mac
safari on my iphone
safari on my ipad
This is a bug report. The account settings page is obviously malfunctioning.
Attached is a screenshot, for what little it's worth. Sections in blue have been obscured for my privacy.