Unable to change country

[jland]

Hi

My country settings seems to be set to US which I discovered after being unable to play certain tracks. I live in Denmark (and have all my life), but I am unable to change my country in my account settings. The field is read only.

Thank you in advance!

[jland]

bump (sorry)

[meahtenoha]

Hey @jland thanks for reaching out to us. Do you have a Free or a Premium account? 

Have you already followed the steps outlined here:

https://support.spotify.com/learn-more/faq/#!/article/How-can-I-change-my-country-setting/?in=search

[Santan]

Hello! I have the same problem, I can't change country. I have moved to London from Sweden and need to change country in the profile settings. It won't allow me to do so, that field is grey and I can't fill it out. Please let me know if there is another way. I have the free version.

Sincerely / Santan

[Santan]

@Meredith

[Thebelgian]

I have same problem live in belium and cant change country free account and cant use spotify now it says iam not in my homeland so if spotify can buy me some tickets to usa so i can use spotify it would be a pleasur to use spotify for me!!!

[jland]

Hi Meredith

Yes I tried to follow the steps with no luck. My account is premium but through gift cards prepaid for some time. 

[MattSuda]

@jland @Santan @Thebelgian 

Hey guys,

To change the country you will need to contact support.

Read this on how to do that:
https://community.spotify.com/t5/Ongoing-Issues/Unable-to-change-country-settings-as-a-free-user/idi...

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address