Help Wizard

Step 1

NEXT STEP

Unable to change country

Unable to change country

I followed this:

https://support.spotify.com/us/account_payment_help/account_basics/how-can-i-change-my-country-setti...

There's nothing in the dropdown list, only USA

 This is what I set when I signed up a long time ago, but I live in another country.

Please help

Reply
14 Replies

Hello,

A few weeks ago, I moved from the Netherlands to Israel.

I'm trying to change the country I live at, in the settings, but in the list of the countries, only Netherlands exist.

How can I change it?

 

Thank you in advance,

 

Hello @dorbluvshtain, welcome to the Spotify Community!

If you’re looking to change your profile’s location, this FAQ page should be helpful.

Hey @eladc,

 

What's the name of the country you're living in?

 

Let me know.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.


@Maxim wrote:

Hey @eladc,

 

What's the name of the country you're living in?

 

Let me know.



@Maxim

I live in Israel, Spotify became available here today.

 

Thank you.

I want to change my spotify account country from USA to Israel but this option is locked in the account settings.

Hello,

 

Up until today I had a freemium account on Spotify. It is important to note that Spotify was not available in my country (Israel) and just arrived here today (yay!).

I am trying to become a premium user, but the account is listing me under US rates while the IL ones are cheaper.

 

Will appreciate some help here.

 

Thanks,

Gil

I am trying to change my country with my zip code on my account

I was in USA now Im in Israel...I used VPN and now I cant change it...

Can you help me please? I will very appreciate your help! 🙂

Hi

 

The link you sent brings me to a Error 404 page.

Can you please help?

 

Thanks!

Solved! now it's in the list

Hi @Maxim,

 

I have the very same issue as @eladc. Can you please help? The dropdown only contains USA.

 

Thanks,

Hey folks,

 

Thanks for coming to the Spotify Community!

Sorry to hear some of you are having trouble changing the country on your account.

Can you try things once more from a different device, or browser?

 

Let us know how you get on 🙂

 

Many thanks,

/M

Hey everyone,

 

I can confirm Spotify have now launched in Israel.

 

Let me know if I can help you with anything.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi @Melody,

 

Tried performing this from my phone, in invisible mode via Chrome and now on Firefox as well. No good I'm afraid...

 

Can you please help?

 

Thanks!


Capture.PNG

Hi! I have the same issue as you did. What did you do?

Suggested posts