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Unable to change payment details

Unable to change payment details

Hey there,

i'd like to change my payment details since a long time as i'd get the student discount then, which was taken away some time ago because i'm paying with paypal....

Unfortunately i'm not able to change the details and support was not really helpful with my issue so i decided to give it a shot in here.

I added the error i get (not really helpful).
Card is working, double checked.
Same error since a year... Change payment details.JPG

Reply
1 Reply

Hey @Ahoibrause. Often is you try using a different browser/incognito window/clearing your cache this issue can be resolved. Let me know how it goes, and if the issue persists we can try some more troubleshooting. Cheers!

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