Unable to claim Artist profile and our song was released onto wrong account

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Unable to claim Artist profile and our song was released onto wrong account

OdysseyOfficial
Casual Listener

Plan

Premium (free trial)

Country

United Kingdom 

Device

PC

Operating System

Windows 10

 

My Question or Issue

 

Hi, 

We are a group called odyssey, and recently we released a track through landr. The track got released onto the wrong artist profile:

https://open.spotify.com/artist/5b4SvpTqll0LSqJWPpXya5

 

This is our song:

https://open.spotify.com/track/0vBYw6tqCMOGFkfJN6hCvQ

 

And this is our actual account:

https://open.spotify.com/user/wc8v6cdsyrgnmp3dkyol5auwe?si=SBfhVbR-SW2Wo35Wh9wvEQ

 

It is frustrating, because we can't claim our profile using the spotify for artists app either, as when we copy the link, it states that it is an invalid spotify artist. We can't claim our profile and our song has been released to the wrong artist profile. We are unsure of what to do.

1 Reply
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Re: Unable to claim Artist profile and our song was released onto wrong account

Rock Star 24
Rock Star 24

Hey @OdysseyOfficial,

 

Spotify’s working to make it easier for you to report problems with your music. For now, you’ll need to reach out to your distributor or aggregator and they’ll work with the Spotify team to make sure your profile gets fixed.

MaximRock Star 24
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