Unable to connect Facebook to Spotify account

[SuperBruut]

Hi,

I've quitted using Facebook for a while, so I also lost my connection between my Facebook and Spotify account.

Now I'm back to Facebook, (same emailadres used), and i want to link my Spotify account to Facebook again.

Copmleted the steps on Facebook. When I sign in to Spotify using my Facebook account, I'll get an extra logon window, where I'm asked if I am user "11186026".

Well I am, so I enter my password. But then I get the error message, "Sorry, but we couldn connect your Spotify account with Facebook. Please try again later"

My guess is that somehow my "old" Facebook account connected to my Spotify account is causing this, but I don know how to fix it.

Please help 🙂

Regards,

Sacha

[Sam · Accepted solution]

Hi Sacha,

As your Spotify accounts were created through Facebook, we can't change the Facebook accounts connected to each one, I'm afraid. 

However, we can move your playlists and Premium from your old account over to your new one, if you'd like. Just email in here, and we'll get it sorted as soon as possible.

[SuperBruut]

Thnx. Email has been sent.