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Unable to edit account info

Unable to edit account info

So trying to sort out my accounts and cannot edit my Spotify. I think it might be something to do with the Facebook or PSN links?

 

Can a moderator help? I worry there may be more than one account on my email address??

 

user name is tyers-gb which i want to change......

 

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2 Replies

Hi @Tyers999 

 

Do you mean you want to change username?

 

Please take a look here to see if it helps.

 

Let me know!

Hi @Tyers999,

 

Thanks for posting here - help's on the way! 

 

Just to make things clear - you cannot change your username at all. 

 

If you want  to edit your email address and you're unable to do it from your Account page, that means that your account was created through Facebook. In cases like this, you should reach out to support. They'd fix it for you. 

 

If your account was created through Spotify, there should be no problem changing the email address from the Account page

 

We hope this helps 🙂 

PetyaModerator
 
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