Unable to edit profile information

[cloudberry_]

Plan

Premium

Country

Finland

Operating System

Android, Windows 10

My Question or Issue

When I go to the edit profile page, I am unable to change my details, such as email, gender, date of birth, or country. Also, I would like to unlink my facebook account from my spotify account.

[rhrahulhaldar]

Hi @cloudberry_,

To Unlink Facebook Account From Spotify Here's The Way:

First Disable Facebook On Spotify:
Log into your Spotify account.
Click your Profile icon and select Account.
Click Privacy Settings from the list in the left navigation menu.
Scroll down to the Facebook data section, and disable Process my Facebook data.
On the confirmation window, click Yes – Turn Off.

Second: Unlink Spotify On Facebook
Log into your Facebook account, and follow the steps below to force a disconnection with Spotify.

Click on the dropdown at the upper right of the main Facebook page and click Settings.
Select Apps and Websites from the navigation pane on the left side of the window.
Scroll down until you see the Spotify app and check the select box to select it.
You’ll see a warning that this action could delete your Spotify account, but it won’t. Select Remove.
Don’t select delete all posts, photos, and videos unless you really want all past Spotify posts on Facebook to be deleted.

Once you’re finished, you can go back to your Spotify Web Player and log in with your new password. Facebook login will no longer be available.

Unlink Spotify from the Facebook App
If you don’t use Facebook in the browser, you can also disconnect Spotify using the Facebook app for either Android or iOS.

Open the Facebook app on your phone.
Tap the icon with the three horizontal bars (menu).
Tap to dropdown Settings & Privacy, and tap Settings.
Scroll down and tap Apps and Websites.
Find Logged in with Facebook, and tap Edit to open that menu.
Scroll down to the Spotify app under Active.
Tap the radio selection next to the Spotify app and tap the Remove button.
You’ll see the warning that this action could remove your Spotify account. Don’t worry about the warning. Tap Remove to finish unlinking Spotify from Facebook.

Hope This Will Help You Getting Unlink Facebook - Spotify..

Regards,
Rahul Haldar - Spotify's Diehard & Loyal Fan

[cloudberry_]

Thank you! this helped me unlink facebook. Any ideas why I'm still unable to edit my profile info?

[rhrahulhaldar]

Hi Mate @cloudberry_,

This Will Be Guided To You By A Spotify Expert (Rockstar / Moderator).. I Am Just A Random Listener And Fan Of Spotify.. Not Expert At All.. Please Feel Free To Post Any Issue Or Trouble You Face While Using Spotify.. Thanking You Mate.. And I Am Sorry That I Have Failed To Give You Complete Solution..

With Best Wishes & Regards,
Rahul Haldar - Spotify's Diehard & Loyal Fan..

[Elena · Accepted solution]

Hey there @cloudberry_!

Thanks for reaching out to us and welcome to the Community!

The steps that @rhrahulhaldar sent can help you unlink your Facebook profile form Spotify, but if your account was created via Facebook it's not possible to edit your details from the account page.

You can take a look at this page to see what steps you can take to register the details you'd like on your account.

Hope this helps. Let us know if you have any more questions.