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Unable to get into premium Spotify as no longer have any way of getting on to Facebook

Unable to get into premium Spotify as no longer have any way of getting on to Facebook

clayfell12

Please help!! 

 

I'm currently using my partner's Spotify to write this as can't get into my Spotify account to even seek help! 

 

I have premium account, I am unable to log into this as it was originally created using Facebook...but I no longer have Facebook nor can I get onto it anymore even if I wanted to! I pay for Spotify premium and it seem so unfair that I can no longer log into this due to me not having Facebook. 

 

Why is it so difficult to contact Spotify, ive been recommended to complete online form but how can I do that when I can't log into Spotify!! I don't know my password!! Hence why I'm using my boyfriend's Spotify to write this post. 

 

PleAse can someone help and avise how I can get my music back. I need this for my job!! It has four years of playlists on...

 

 

 

Thanks you

Jade 

Reply
1 Reply

IguanaSetup

Hey, Jade -

 

That's not cool! Please try contacting Spotify with this contact form instead and the support team will be able to help you.

 

After contacting Spotify, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and the support team will be able to help you out.

 

Thank you 🙂

 

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