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Unable to log in the spotify app

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Unable to log in the spotify app

I'm not able to log into the spotify app even after entering the correct info (it works fine for the web browser version). It gets stuck on "Logging in" and after a while shows the error message "Something went wrong, please try again later". The link sent to my email doesn't work either; after loading for a while it shows the message that the link has expired. I've tried reinstalling the app and restarting my device, but the issue persists on all the devices I've tried to log in with. 

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Hey @navynix9,

 

Thanks for posting in the Community.

 

Have you tried logging in on a different device or testing if a different account works on your end?

 

Try a different network connection as well, coupled with an incognito window of your browser.

 

Let us know how that went,

 

Cheers!

DianModerator
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Marked as solution

Hey @navynix9,

 

Thanks for posting in the Community.

 

Have you tried logging in on a different device or testing if a different account works on your end?

 

Try a different network connection as well, coupled with an incognito window of your browser.

 

Let us know how that went,

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Hi Dian, I was able to log in successfully after trying a different internet connection. Thank you for helping!!

Hey @navynix9,

 

Thank you for your reply and confirmation.

We're glad to hear that everything works as it should for you again 🙂 

We've checked your profile and it looks like you're new to the Community. Have you checked out our Music exchange section? You may find song recommendations there!

Also, if you like you can go ahead and introduce yourself in this thread.

 

If you ever have any other questions in the future, feel free to post in the Community again!

LyubkaModerator
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