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hiddenfirefly · 2016-02-19

Hi, I recently changed my spotify account password. I am able to log in to my account on the spotify website but i am unable to log in into the spotify app both on my PC and phone. The app says "the username and password is incorrect. (error code: 3)" when i try.

Bittencourt · 2016-02-19

Hi @hiddenfirefly,

Instead of username@email.com, just type in your username and see if it works.

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View solution in original post

Bittencourt · 2016-02-19

Hi @hiddenfirefly,

Instead of username@email.com, just type in your username and see if it works.

BittencourtSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

hiddenfirefly · 2016-02-20

ah it works now, thank you!

Bittencourt · 2016-02-20

You're welcome!

BittencourtSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

tonyadorsey50 · 2016-05-31

Recently changed my password but I cannot login even just using my username I can't log in

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