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Unable to login to Spotify account after recently changing Facebook username

Unable to login to Spotify account after recently changing Facebook username

Hi,

 

I've always ever logged into Spotify via Facebook (my username is 11101130645), but yesterday, I changed my Facebook username from "Guuunston" to "joshgunnn", so obviously my Facebook e-mail has now changed to "joshgunnn@facebook.com" which I believe is the issue.

 

I cannot login at all, I've tried everything - logging in with username, changing passwords, removing app access then adding it again, uninstalling Spotify, tried on my phone, etc.

 

I believe if I just change my username back to the original one it'll work, but you can only change your username a certain amount of times and I want it to stay as what it is now.

 

I've found Spotify's customer support service absolutely terrible too, as I just received a standard auto-reply answer to my problem, which was not helpful whatsoever.

 

I really want to integrate my Facebook login with my primary e-mail address as I'm sick of logging in via Facebook.

 

Anyway, any advice?

 

Cheers,

 

Josh

Reply
1 Reply

Probably the worst customer service I've ever experience, considering it's 2016.

 

If I was still a premium user, I would be more annoyed.

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