Unable to login

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Unable to login

ad16
Casual Listener
So when i upgraded my iphone software it required me to login to my spotify account...didnt recognise my username or password so clicked on forgetten button and entered my email address...received no email from spotify to reset my password...however i know my email address and username are correct as I have old emails in my inbox from spotify with info about playlists etc....how do i get into my account and get my music back?!
3 Replies

Re: Unable to login

Ju6
Newbie
So how did you fix it? Is there a human at spirit that can help???

Re: Unable to login

Leonamcinnes
Newbie
I've had the same problem as above but u do get an email for reset when I click the link it says that the form has expired. I've deleted the app and reinstalled it a several times, tried through website still can't get in!

Re: Unable to login

ad16
Casual Listener
Im not sure what the problem is...i no the email and username are correct as theyve emailed me with those details previouslt but uv had mo response with a password reset email...nkt sure what to do as i cant even get access to cancel my premium subscription
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