Help Wizard

Step 1


Unable to login

Unable to login

I leave in Italy. I downloaded Spotify while I was in Sweden on a business trip. Since then, each time I try to login at home (or any other Country), the app tells me that to use Spotify abroad for more than 14 days I need to tell where I am, and doesn't login.
Basically, I cannot use Spotify anywhere.
Can anyone please tell me how to solve this issue?
Thank you

1 Reply

Hi, I have had exactly the same issue - did you have any resolution yet? I was living in Malaysia when I first subscribed to Spotify but was in Spain all this year with no problems, never had any problems in the UK before and am now living here too. Sam

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