Unable to login

[Marcely1199]

Hi, I am unable to login on my android phone.

The account informations are correct I have internet on it and it worked just fine this morning.

Whenever I try to login it takes some time until I receive a message that it failed to login.

PS: The forum **bleep** on the phone

[Melody]

Hey,

Thanks for reaching out. We're sorry to hear you're having trouble!

We know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, let's try a quick reinstall. Just follow the steps here.

If you're still having trouble, we'd recommend checking the steps here:
https://support.spotify.com/account_payment_help/account_help/problems-logging-in-to-spotify/

Let us know how you get on. We'll see what we can suggest!

Thanks,

/M