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Unable to login

Unable to login

Hi there. Early in the evening yesterday I was happily using my Spotify premium account. When I tried again later in the evening, however, I was logged out. When trying to log back in, I am first told my username and or password is wrong and then when I try to reset my password using my username (rustymix) I get the error attached below. If I use my email address to prompt a reset I get sent an email to my gmail account but for another spotify account (rustymix2), which has none of my Sporify playlists. Very confused! 

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1 Reply

Hey! 

 

I think you should see if Spotify support can help you with this one! 

 

 To get in contact with Spotify support!  

 

 

contact Support:

1. Email/chat function Contact form

2. Twitter - SpotifyCares

3. Facebook - SpotifyCares

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