Unable to merge regular account and facebook account

[tonyfarney]

I've just folowed this:

https://community.spotify.com/t5/Accounts/Two-Spotify-Accounts-Can-you-merge-them/td-p/326992

I've got this error (many times):

Sorry there has been a temporary error, please try again later.

Details:

Facebook account: spotify:user:21p26mtocgpfllujgakb2ul7q (premium account)

Regular account: spotify:user:tonyfarney (free account)

I want the two accounts be exactly the same. (Regular account should be an alias for the other one and vice versa)

[IguanaSetup · Accepted solution]

Hey, @tonyfarney -

In this case, you can contact Spotify Support through this contact form so we can help you merge your accounts.

After contacting Spotify, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and the support team will be able to help you out. 

Thank you 🙂