Unable to run or install spotify.

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Unable to run or install spotify.

Rubykisses
Casual Listener

Hi, 

 

Can anoyone offer any advice. Going round in circles, and the advice in the 'help' section doesn't help at all..

 

Had spotify for years. Suddenly it won't work on my computer. So I tried to reinstall it. It won't reinstall. 

 

It isn't on my computer at all.

 

I get this 'the installer is unable to install spotify because the necessary files could not be created. Error code 13'.

 

I can't find any information on that code.

 

Thanks.

7 Replies

Re: Unable to run or install spotify.

Joe
Community Legend

I'd wait a bit if I were you as there are some current issues...........

 

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Re: Unable to run or install spotify.

Rubykisses
Casual Listener

Thanks.

 

It's been like this for months.

 

I've tried at least 7 times now.

 

:( Ready to give up on spotify.

Re: Unable to run or install spotify.

Joe
Community Legend

Oh. I'm sorry. You're running some version of windows? Try launching the spotify installer from a right click > run as administrator and see if that works. If not, please let me know exactly which Operating System you're using and we'll work something out.

Re: Unable to run or install spotify.

Rubykisses
Casual Listener

I'm running windows 7. :)

 

Thank you!

Re: Unable to run or install spotify.

Peter__
Community Legend
Does using this installer make any difference?
http://download.spotify.com/Spotify%20Installer.exe

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Unable to run or install spotify.

starlastarlove
Newbie

I know this is an older thread but it saved me today so thank you!

Re: Unable to run or install spotify.

kimberlb
Casual Listener

Can someone help me? I am having the same problem. This link did not work for me, either.

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