Unable to sign up for Student discount

[clankfu]

I'm currently a Premium subscriber and trying to sign-up for the US student discount by following these steps:

https://support.spotify.com/us/problems/#!/article/can-I-get-the-us-student-discount-if-i-have-premi...

But when I click, "Get Premium", it just takes me to my account page with this error message at the top:

"Oops! Something went wrong, please try again."

I even tried cancelling my current Premium subscription and trying again but I'm still getting that error message.

Please advise.

[Amarro]

Hello and welcome to the community! 🙂

Im really sorry to hear that you're having issues with spotify. Can you please try an other browser and tell us if this error message also will appear there?

Good luck!

[clankfu]

I'm getting the same error message in Chrome, Firefox and Internet Explorer.

[Amarro]

Please try also Opera. :D. no im just kidding ignore that weird stuff 😉

Well we have a problem now... Please be patient i'll write you in 30 min.. I haven't found any solution yet..

Edit - i haven't found anything which makes me really depressive right now :D. im sorry. I'll continue my research tomorrow 😉

thanks for your patience in advance 🙂

[clankfu]

No problem.  Thanks for looking into this.

[Korisaurusrex]

I had the same issue until I noticed my school isn't one listed in the options they have. The school may not be in their list which is causes the error message. I am having the same problem. I just canceled my subscription because I can no longer afford it. 

[clankfu]

I can't even get to the part to pick my school.

[Korisaurusrex]

You should at least be able to tget there. I was on loop going through until I tried to 'manually' put in my school information and it didn't exist. Still trying to figure out how schools don't exist haha. If i figure it out I will surely let you know. 

[Amarro]

Alternative i would try it also by using an other pc..

If not please check this topic here . Merik wrote there that Spotify is aware of this problem and currently looking into it.

I hope this will get fixed as soon as possible!

good luck!