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Underaged familymember cannot be admitted?

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Underaged familymember cannot be admitted?

 

My Question or Issue

Hello, I've just updated my Spotify account to Premium, so my husband and my 7 year old son can use Spotify. For my son I created a gmail account. 

But the problem is when I e-mail the Premium family link to his e-mail account the link says: You cannot be admitted to your own Premium account.  

So, what to do now? I really want my son to have his own account, so my account doesn't have to play all of his music. 

 

Plan

Premium

Country

The Netherlands

Device

iPhone 8

Operating System

Windows 10

 

 

 

Reply

Accepted Solutions
Marked as solution

Hey there @evelyn1981

 

Thanks for reaching out to us about this - we'll be glad to help you out here.

 

Keep in mind that every owner of a Spotify account must be of a legal age in order to use the service. The minimum age required may vary across different countries. 

 

You can check the minimum age for your country here.

 

Hope this helps. Let us know if you have any more questions.

View solution in original post

2 Replies
Marked as solution

Hey there @evelyn1981

 

Thanks for reaching out to us about this - we'll be glad to help you out here.

 

Keep in mind that every owner of a Spotify account must be of a legal age in order to use the service. The minimum age required may vary across different countries. 

 

You can check the minimum age for your country here.

 

Hope this helps. Let us know if you have any more questions.

Thank you for your answer! 

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