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Undo a premium subscription/have my money back

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Undo a premium subscription/have my money back

Hello everyone. 

I had bought three months of spotify premium for 99 cents but yesterday forgot to delete my subscription before the expiring date after which I would have been charged of the normal fee... which I have. I was wondering if there's any way I can have my money back and totally give up on the premium subscription even for september. Thank you.

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Marked as solution

Hey @memieee,

 

If you think that you're eligible for a refund, please get in touch with Spotify via one of the channels below. Their support team will be able to take a look at your issue and you'll hear from them shortly.

 

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 48 hours.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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1 Reply
Marked as solution

Hey @memieee,

 

If you think that you're eligible for a refund, please get in touch with Spotify via one of the channels below. Their support team will be able to take a look at your issue and you'll hear from them shortly.

 

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 48 hours.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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