Uni days Student discount won't work on my new Spotify account

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Uni days Student discount won't work on my new Spotify account

Bm12
Casual Listener
I used my unidays student discount on a Spotify account and then I cancelled that and now it's back to a free account not premium but whenever I try to use my discount on my new account it says "your student credentials are already associated with another account" I can't get premium! Help please
2 Replies

LordRollin
Community Legend

Hi @Bm12. I can't seem to think of a workaround, and given the nature of this issue I'm going to recommend getting in touch with support. This can be done by either reaching out to @SpotifyCares on twitter; messaging support on Facebook; or through this contact form. Just give them a detailed account of your issue and they'll do their best to get it resolved. If it's been more than 48 hours without a response, reply to the e-mail you received confirming they got your message (if you used the contact form), or, if you messaged them through Twitter or Facebook, shoot them another message there. Please let me know if there's anything else I can help you with. Cheers!

Bm12
Casual Listener
Thank you for your response @LordRollin. I have emailed via the confirmation email but I will try Twitter today.. Hope it works!!
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