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Unidays discount

Unidays discount

Hi! so after having the NUS discount for the last year which has now subsequently run out (or i assume thats what happend as it keeps coming up with the 'feature unavailable message') so i decided to sign up for UNiDAYS so as to take advantage of their discount. however the same message keeps appearing, are the two mutually exclusive and because i have used a years worth of the NUS offer can i not use the UNiDAYS offer?

Any help would be much appreciated 🙂 Thanks!

 

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1 Reply

Hey! Welcome to the community 🙂

I don't think they are mutally exclusive, so that might point to another issue with your account going on in the background. If you get in touch with the payments team directly using the online contact form they are the best ones to look into this and see if they can fix it for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

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