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Unknown Device Log In

Unknown Device Log In

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An unknown device has been in my spotify, it’s mi box 4 but I don’t even use a smart TV. Even though I tried to delete the device permanently it is still there. I’ve alredy tried logging out from all the devices but it didn’t work.

Plan

Premium

Country

Turkey

 

Reply
1 Reply

Hey @besteoktar,

 

Thanks for reaching out to the Community.

 

In this case it's a good idea to go ahead and secure your account using the instructions in this Support Page. Don't forget to change the password for any service associated with your account, such as your email address, Facebook, or Apple.
 

We recommend that you also have a look at all third party apps that have access to your Spotify account and remove any you don't recognize. You can learn how to do this here.  For the other ones you should update the login info as well.

Hope this helps. Keep us posted on how it goes.  

Mihail Moderator
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