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I've two unknown devices which are taking over my Spotify account, listening music, and deleting my playlist.
I use Facebook to login to I changed my Facebook password and logout of all devices. When I logged in the other devices where still listed and using my account. Why is it not possible to delete or block a device?
This is really ennoying and I've no idea what I can do. I contacten support at https://support.spotify.com/us/contact-spotify-anonymous/ but I did not have a reply yet.
Hey @chrizzzie, and welcome to the community.
Have to tried to use the button "Sign out everywhere" in the account overview?
Maybe that helps? 🙂
Yes I did this right after I changed the password but still no luck,
@chrizzzie Then I recommend that you contact Spotify support on twitter. Maybe they can stop these ghosts from stealing your music! 🙂
Things got even worse. I can no longer login. Also when I want to go to my account I got the message that the page is not available.
I don't have twitter. How else can I get in contact with them?
btw I filled in the Spotify contact form on Tuesday but I never got a response. Also not in Junk.
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