Unknown emailadrsss connected to profile

[lasseehn]

Help, I think my profile has been hacked!

I have discovered that my email adress have been switched out to a unknown adress and my password does not work anymore. This raises a lot of concern with me.

Luckily I can still log in via my facebook profile but I cant  make any canges to my profile. I want to change it back to my own email adress and update my password, how can I do that when my password and email has been changed??

[IguanaSetup]

Hey, @lasseehn -

That's not cool! I suggest following the guide here as soon as possible: https://support.spotify.com/account_payment_help/account_help/someone-has-gained-access-to-my-accoun...

When you fill out the contact form for Spotify, please mention your own email address(instead of the one from hacked account) so we can send the email to that address.

After contacting Spotify, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and the support team will be able to help you out. 

Thank you 🙂