Unknown people are using my account

Unknown people are using my account

Ghazalhayati

I have got in the past few days many logins into my Spotify account. I’m living in Germany and they are from China, Russia, Panama, Italy and different other countries. After the first log in, I logged out of all devices and changed my password, but people are still getting in. What can I do to stop this? I’m very worried about the safety of my Private information. Please help me!!
 

Spotify Perium 

iPhone XS Max 

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1 Reply

Mario

Hey @Ghazalhayati,

 

Thanks for reaching out about this here in the Community.

 

It'd be great for you to bookmark and follow the steps in this support page article as well as this one since they feature some essential info regarding how to keep the safety of your account up-to-date. The steps in the first article under Passwords and Remove access to third-party apps are particularly good since they'll help you make sure no one is accessing your Spotify through any of your credentials or other online services eventually linked with your account.

 

Hope you'll find this useful. We'll keep an eye on your reply in case there's anything else we can help with!

Mario Moderator
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