Samsung Note 8
My Question or Issue
This is my 4th time writing this, because you people have made it so difficult to write a complaint.. I'll stick to the points.
My Spotify app was logged out of my account. I noticed an email while waiting for my password reset email, saying my account was recently used in Venezuela. I then notice 4 people have been added to my family plan. I also notice that "I" am now following Playlists that I never heard of. Why am I being hacked? Why are people able to log in to my account, see my address, and then add others? Why should strangers be able to know where I live!? Also, my "Discover Weekly" Playlist is all messed up now... Apparently "I" love to listen to soft instrumentals that should be in a CD Box set from 1994 with a corny infomercial at 2am.
Spotify, you guys suck. You should have two-step authorization. This is beyond frustrating that I have to feel creeped out and anxious because your security sucks. NO I do not use the same password for all my apps. No I do not visit shady sites. No my Spotify is not logged in through strange third party apps.
I've been a customer for over 5 years!! Sadly, I believe it is time for me to cut the cord.