Help Wizard

Step 1


Unknown users messing with my stuff!

Unknown users messing with my stuff!

OK so for a long time I've had people logging into my spotify and changing my playlists and playing their own music. I've followed advice such as logging out everywhere, changing my facebook password, adding security on facebook etc but the minute I log back in again there is still someone there using it! I've tore my hair out trying to fix this and I don't know what else to do! I've changed the password three times now and it's made no difference!

1 Reply

Hey @hypochondriac,


The best course of action when something like that happens is to create a new account with a different email address from the one you're using (Tip: don't use the one you use for Facebook). That will give you a different Spotify username of your choice.


Once you have this new account, fill out the contact form, and someone from Spotify will be happy to help you migrate your Premium privileges, library, playlists, friends, etc. to this new account.


Connected devices and unauthorized access will stay with the old account, so you'll have a fresh start without them.
Hope it helps. 🙂
osorniosSpotify Star
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