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Unlimited to premium

Unlimited to premium

I still had 15 days of Unlimited left, but bought a Gift-card to upgrade to Premium.

It wouldn't let me upgrade to Premium, because it was a Gift-card and I still had 15 days left for Unlimited.

Now I accidentally bought again two months of Unlimited, which gives me a total of 77 days Unlimited.

 

Could a moderator maybe help me to upgrade to Premium, even though I bought AGAIN two months of Unlimited by accident?

 

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4 Replies

Hey! Welcome to the community 🙂 

 

I would suggest you get in touch with the customer services team using the online contact form and they will be able to advice you about this.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Hello there,

Sadly with gift cards purchases, the subscription could not be updated from Unlimited to Premium like a monthly recurring subscription. But as hammeh said, one of our advisors might be able to get you up and running with Premium.
Airhorn Enthusiast

I tried to contact Spotify through mail, but they haven't answered yet.

Is there maybe a moderator on this board that can help me further out?

Like my post above? 😉

Airhorn Enthusiast

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