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Unlink Facebook account to link to another

Unlink Facebook account to link to another

Hello,

I've created one Spotify account without linking to Facebook initially.
Once I've tried to link it to Facebook but, as another person with his own FB profile have logged in my computer, it connected automatically to his profile.
I've tried everything I've read here in the community and everywhere else but my account remains linked to that FB profile. In the Desktop app shows me the "Connect to Facebook" button, but after I log in the FB account, it asks me permission to connect it, but nothing happens. The photo and the Name are still from the old account and nothing changes.

Please help me because I have a Premium account and hundreds of playlists created and I don't want to loose them.

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2 Replies

After two weeks I get no answer at all.
Spotify offers no support at all for Premium users. 😞

After this post I've sent an email to support@spotify.com and got a quick answer from it.

They asked some data from me and quickly have disconnected the account.

 

 


Hi there,

Thanks for getting in touch with us. We understand that you'd like to unlinked someone's Facebook profile to your account. No worries, we're here to help you out.

You can now put your heart at ease because we’ll be more than happy to disconnect your account to someone else's Facebook details. 

For us to proceed, kindly provide the following details:
  • Date of birth
  • Postal code
  • Any devices you've recently used to access Spotify (Operating System / Model)

We look forward to hearing back from you.

All the best,



The only problem is that nobody, nowhere says "How to" do this.

Now you know: if you want to unlink your FB account from your previously created Spotify Account, send and email to support@spotify.com.

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