Unlinked my facebook account and lost all music

[thebewstrogonov]

Hello

I was using an account that was made with my Facebook account, It didnt had an email account or a password, the only way to log in was with Facebook. Today I made a new account using an email and then connected my facebook with that Spotify account, no music from the account made with Facebook appeared so I disconneted facebook with that account and logged in to Spotify using facebook, now I'm on the facebook account but all my old music and playlists are gone and I don't know what to do. 

[OneByBoo]

Hi there @thebewstrogonov,

thanks for reaching out to the community !

Any upcoming Spotify user has the option of either using their Facebook account or email as their log in credentials.

When choosing Facebook as a log in option, it uses your credentials and links your account's details - it doesn't hold the content you create on Spotify on your Facebook account.

Once you've un-linked your Facebook and created a new account, the new account is empty (it is a new account) and the old content is still on the old account.

What i would suggest doing is first to gain full access to the old account and make sure the content is still there.

If it is, please log in on both accounts and use this Spotify Answer to transfer all your data safely.

Just as a small addition, you can read more about the behavior of Spotify and Facebook on this official help page.

Hope this makes sense.

Keep me posted 🙂

[thebewstrogonov]

both my facebook account and my email account are empty