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Unrecognized Device Using Account

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Unrecognized Device Using Account

Josephzarco

Hello,

 

I'm having a problem that an unrecognized device keeps using my account. Has deleted my playlists, interrupts songs, and creates playlists. I tried doing the log out everywhere option and have changed my password twice now but as soon as I'm logged in it asks which device and it's the same unrecognized device trying to use my account. Name of unrecognized device is iPhone di Orazio.

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Maxim

Hey @Josephzarco,

 

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

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Marked as solution

Maxim

Hey @Josephzarco,

 

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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