Unsubscibed from premium, then signed up with Vodafone's offer but still on free

[macadinho94]

Hi all,

So as the title said, I've been a premium user for over two years. This month I decided to take advantage of Vodafone's offer and unsubscribe from premium and become premium through their offer. I did this process 3 hours ago yet my account is still free. I've tried logging out numerous times, uninstalling the Spotify app on my phone without any luck.

Can anyone look into this for me?

Many thanks

[Laura]

Hey @macadinho94!

We'd recommend contacting Vodafone directly and checking which account they've subscribed, to ensure it's the same one you're logging in to.

Keep us posted.

[letsdothis1952]

I DON'T EVEN KNOW HOW TO UNSUBSCIBE,
ONCE FIGURED OUT, WON'T FALL FOR THOSE .99$ SPECIAL'S! TOO DAD-GUM HARD TO GET IT UNDONE! CAN'T REMEMBER PASSWORDS ETC.....