Unsubscribe/Deactivate Premium Account

[rhiscottimages]

Being a good brother, I attached my Debit Card to my Sister's Spotify account and payed for her to receive premium - Yesterday, after a fair few months, I discovered she hadn't used the account for months as she can't remember the Username or Password or Email.

I've got a Premium subscription still going out of mya ccount and can't cancel or stop it, Please can someone help me to close, deactivate and ultimately end the subscription for this account?

Thank You! 🙂

[Maxim]

Hey @rhiscottimages,

Spotify Support may be able to help you out. Just contact them through one of the channels:

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.