Unsubscribe, but I'm being charged 20zł

[Garbi007]

No more to say. I did it few days ago..... Awesome

[Maxim]

Hey @Garbi007,

The first thing to do is check your email for a Confirmation Email. Each user receives one after cancelling their Spotify subscription.

[Garbi007]

It's fake about the e-mail. I unsubscribe again, answer the question and wait. And what? Again nothing, no e-mail!!

[Maxim]

Are you sure that you've cancelled your subscription? You may have to give that another try via your subscription page. You'll then receive a confirmation email shortly after that. 

[Garbi007]

I did it just like you said. No e-mail. I have a notification about our conversation but nothing more. 

[Maxim]

Alright. Are you able to post a screenshot of this page: https://www.spotify.com/account/subscription/?

[Garbi007]

[Maxim]

It seems like you haven't fully completed the cancellation process, that's why you haven't receiving an email. I'd recommend that you try it again.

Note: There are multiple steps for cancelling your subscription so just clicking on "cancel your subcription" will not cancel it right away.

[Garbi007]

So many steps, i missed one of them. Ehh..

[Maxim]

Did you get an confirmation email now?

[Garbi007]

Yes