Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I recently signed up with Spotify and decided to unsubscribe. I followed "Cancel Subscription" instructions. After going to "Account/subscription" ( http://www.spotify.com/account/subscription/ ) I did not see "Cancel your subscription"/"view option". I do not have a paid subscription. An email to Spotify Help about this has not resulted in a solution.
Any assistance is deeply appreciated.
Hey! Welcome to the community 🙂
Are you trying to delete your account?
There is no need to unsubscribe as such if your on a free account since you aren't paying for the montly subscription fee.
If you are trying to delete your account, try replying to the automated email reply that you get when you get in touch with customer services, your case should then reach a Spotify agent 😉
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Thank you Peter. I did respond to the automated message. Will see if they answer. Hope so. What I wish is to be able to get rid of all Spotify alerts, prompt boxes, etc in my system (Mac). Would you happen to know if o_vYm840.pps.part is associated with Spotify install program?
Again, many thanks for your rapid res[onse and kind patience.
@Bolivar55 wrote:
Thank you Peter. I did respond to the automated message. Will see if they answer. Hope so. What I wish is to be able to get rid of all Spotify alerts, prompt boxes, etc in my system (Mac). Would you happen to know if o_vYm840.pps.part is associated with Spotify install program?
Again, many thanks for your rapid res[onse and kind patience.
I am not really sure, never owned a Mac (too poor - student :P)
If you don't hear anything back within a few days, post your case number here and I will ask someone to chase it up for you 😉
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Will do for sure if necessary. Many thanks again Peter.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…