Unsubscribed but automatic payment still takes my ...

chillingkilling · 2016-06-14

Hello

I wanted to unsubscribe my premium (student) spotify to save some cash so I did. At the end I didn't really do, I just unsubscribed the student version of spotify premium so I paid 10€ instead of 5€ though I am still student.
Now I want no spotify premium and my 10€ back. How do I contact Spotify's staff instead of this forum?

Bittencourt · 2016-06-14

Hi there,

You will need to get in touch with the customer services team directly using the online contact form and they will be able to assist you with this.

https://www.spotify.com/about-us/contact/contact-spotify-support/

You can also Tweet / DM @SpotifyCares.

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