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Unsubscribing page won´t work!!

Unsubscribing page won´t work!!

Hi! I'm trying to cancel my Premium subsciption I found the ring page and clicked the "click here to cancellation page" but the link won't work It just goes right back to the "Thinking of unsubscribing?"- page.  I won't let me go any further. I've even tried different web browsers but still have the same problem...

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5 Replies

Hello!

 

Hmm.. you could try removing your payment methods, then it would not be able to renew. Did you try all of these steps here?

 

Hope this helped 🙂


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Tried that. The link to chanching payment methods won´t work either..it comes back to the same page too...

 

And I can't follow those steps through because the website won't let me go further from the "Click here to continue to the cancellation page." step.

Thats weird 😕  Try this.

 

I hope this gets fixed 🙂

Hope this helped 🙂


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If none of the billing pages are working for you, you might want to try and clear your cache and browsing history, also. If all else fails, you will probably want to contact Spotify support here

 

 

I hope this gets fixed for you 🙂

Hope this helped 🙂


Don't forget to add your Kudos and mark as a solution if it helped you!

Follow me on Twitter

Whats a Spotify Rock Star?

Just wondering........does your Subscription Status still show an active subscription?

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