Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Unwanted Songs played within selected album my album

Unwanted Songs played within selected album my album

hello, 

Since a while now, I ve noticed that songs that have nothing to do with the album i selected  are being randomly played and have the letter E(in a white box) before the title.This is extremely annoying and I can t find an option to disable this. I have a Premium account and I m paying for it exactly for this reason: so I dont have to listen to unwanted songs/ advertisements. I ve included a photo of one of the songs that just poped up in my album. I hope that this is an error and not a so called "Feature" , because if it is , you will lose me as a client. 

 

 

I m eagerly waiting for a solution

thank you

sdsdd.jpg.jpg
Reply
1 Reply

Hey @Out0fTune.

 

Thanks for reaching out to us about this.

 

Could you confirm that this is an album, and not a personal playlist that you've made?

 

If it's an album, could you send us the album's URI by following these steps? We'll look into it.

 

Thanks! We'll be looking out for your reply.

Suggested posts