Update Details in Subscription and Payments doesn't give me options to update anything

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Update Details in Subscription and Payments doesn't give me options to update anything

PrancingPine
Casual Listener

'Update Details' in 'Subscription and Payments' doesn't give me options to update anything... and I'm paying more than 9.99 a month... How do I switch over to my student availability?

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Solution!

MattSuda
Rock Star 24
Rock Star 24

The student discount can be applied here:

 

http://spotify.com/student

 

There is a glitch for some people, so if you have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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4 Replies
Solution!

MattSuda
Rock Star 24
Rock Star 24

The student discount can be applied here:

 

http://spotify.com/student

 

There is a glitch for some people, so if you have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

PrancingPine
Casual Listener
Thanks so much!

PrancingPine
Casual Listener
Agh, actually that just brings me to a get premium page for students, I already have premium and want to find the option to switch it over.

MattSuda
Rock Star 24
Rock Star 24

To switch over go to http://spotify.com/student

 

It's the same process even if you already have a premium account. Following the process will switch over

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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