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Update to payment details

Update to payment details

I used my old card to buy a premium.but when i was trying to update it with a new credit card,it wont go through. It says "ooopps...."
Im pretty much sure that my card is working.
I tried it for more than a week now.still getting the same result.
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1 Reply

Hey there @Lhara_1216!

 

Payment issues are frustrating for sure. I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.



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