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Updating card details

Solved!

Updating card details

Plan

Free/Premium

Country

Finland

Device 

One +

Operating System

 Android 

 

I was updating my payment card and why it make a google payment account for me?

 

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Hey again @MickeyToo,

 

I recommend that you check your receipts page to see all your payments and what they're for.

 

If you can't find any mentions of Google Payments there, it likely has nothing to do with Spotify at all. In that case, you might want to reach out to Google directly. 🙂

 

Hope this helps!

MaximSpotify Star
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Note: I'm not a Spotify employee.

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Alright, thanks for letting me know, @MickeyToo! Have a great day.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

View solution in original post

8 Replies

Hey @MickeyToo,


Thanks for reaching out.


Did you update your payment method through https://spotify.com/account?

 

Let me know.

MaximSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi Maxim,

Yes i did. I lost my credit card and i've got email from Spotify that they cannot charge my Premium. 

Hey @MickeyToo,


Alright, thanks for letting me know. Where did you get a notification about the Google Payments account? Can you post a screenshot of it (make sure to hide any personal info)? 🙂

MaximSpotify Star
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Note: I'm not a Spotify employee.

I've got an email "Welcome to Google Payment" from google. It is in finnish so i think you don't undertand it..

Screenshot_2023-11-19-09-00-55-20_e307a3f9df9f380ebaf106e1dc980bb6.jpg

Thanks, @MickeyToo! I'll look into it and will get back to you soon.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Marked as solution

Hey again @MickeyToo,

 

I recommend that you check your receipts page to see all your payments and what they're for.

 

If you can't find any mentions of Google Payments there, it likely has nothing to do with Spotify at all. In that case, you might want to reach out to Google directly. 🙂

 

Hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Ok, there is nothing in this month. I already sent an email to Google that i want to delete that account, i don't need it. It takes 1-2 working days...

Thanks for help!

Marked as solution

Alright, thanks for letting me know, @MickeyToo! Have a great day.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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