Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hello,
Could someone tell me if it's possible to upgrade to a familie account when using a normall premium account?
I want to upgrade to a familie account without losing my playlists. Is this possible? If yes how? I didn't find this solution on the site.
Do I have to buy a new account? And first cancel my current account..
I am living in the Netherlands so a familie account is possible.
Kind regards,
Sidney
Solved! Go to Solution.
You won't lose your playlists, becuase you'll be in premium even if you cancel, you'll have premium until the period run out.
So you'll keep your playlists, you don't need to create a new account.
Hello and welcome to the Spotify Community!
If you'll be the administrator you can upgrade to family with a premium account, you only need to go here: https://www.spotify.com/family/
It's recommendable to cancel premium before upgrading to family.
Hi Alejandro,
Thanks for responding.
So I have to cancel my premium acc ( 10€ per month) and after that I have to register the new account?
There is no solution to keep my playlist?
You won't lose your playlists, becuase you'll be in premium even if you cancel, you'll have premium until the period run out.
So you'll keep your playlists, you don't need to create a new account.
Hello! So if I want to change from premium to family account will they charge again the cost of the account or only the difference between the premium and family account?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…