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Upgrade to Spotify Premium(Student)

Upgrade to Spotify Premium(Student)

Hey guys'n girls,

 

so here iam going to describe my problem:

 

i once had my Spotify Account running with Spotify Premium (Student) but i decided to change back to the Free- Version.

I used the Service of Unidays to get the 50% sale on it.

 

Now when i try to get back to Spotify Premium i recieve following error in German( my country):

 

"Wie es aussieht, kannst du das reduzierte Produkt, das du kaufen möchtest, nicht erhalten. Du kannst dein Konto trotzdem gerne jederzeit auf Premium umstellen."

 

it means something like: it looks like i can not recieve the product i ordered, but i can still change to Spotify Premium all time.

 

i updated my unidays account already.

 

Do u know this issues?

 

Best regards

knucklecock

 

P.S. sorry for my bad english 😛

P.S.S. appendix is the error i get everytime to change to spotify premium(student)

 

spotify error.PNG
Reply
1 Reply

Hey Knucklecock,

 

Please contact support and let them know your Unidays number.  They should be able to help.  If you get an auto-reply, please send a reply back to it as this will put your case into the live filter.

 

 

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