Upgrade to family premium

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Upgrade to family premium

AndyCandy
Visitor

if I convert my individual account with residual credit to a family (I would be the holder), what happens to the residual credit (€ 50.00)?

1 Reply

Re: Upgrade to family premium

OneByBoo
Rock Star 19
Rock Star 19

Hi @AndyCandy

thanks for reaching out to the Spotify Community !

 

As long as you paid for your previous plan directly to Spotify, the payment will be transferred when you upgrade to Family and your next billing date will be brought forward (to make up for the price difference of the two plans).

 

If, however, you already subscribed to Premium through another company (e.g. mobile/internet provider or iTunes), you first need to cancel the subscription with them and wait for the account to revert to free.

 

Please make sure to check out the support article here

 

Hope this shed some light.

Let me know if you have any further questions 🙂

OneByBooRock Star 19
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