Upgrade to premium with E-Card not available

[flugtier]

Hello,

I wanted to upgrade my Spotify Account to premium. During the process I will be asked which payment option I like to choose. 

I prefered the E-Cards but the symbol will be displayed as disabled in a light grey. The mousehover effect says that the payment option isn't available for the chosen payment plan.

Is this a problem with my account or isn't there an option to use premium while using only e-cards?

Kind regards

[Merik · Accepted solution]

Hey there @flugtier, welcome to the community!

Does this link here work? 🙂 

[Josh · Accepted solution]

Hello @flugtier, welcome to the community!

Have you tried this page? Also, did you already purchase a gift card, or are you looking to buy one? 

[Amarro · Accepted solution]

Hello And welcome 🙂
Have you been asked for The monthly purchase? If so you can't choose a automatic Ecard buy i think. You Must buy The Cards manuelly And redeem it 🙂

Is that this What you wanted to hear ? 🙂 if not please answer so i will continue my research

[flugtier]

Ok I see the problem. I just clicked on upgrade on the Spotify page. Then you will see the monthly purchase.

Didn't take into consideration to go to account and check whether there is an option to redeem.

So if I redeem the code there everything should be fine to upgrade on premium.

Thanks everyone. 

[Merik]

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@flugtier wrote:

Ok I see the problem. I just clicked on upgrade on the Spotify page. Then you will see the monthly purchase.

Didn't take into consideration to go to account and check whether there is an option to redeem.

So if I redeem the code there everything should be fine to upgrade on premium.

Thanks everyone. 

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Hopefully the links worked! 🙂 Enjoy your tunes! 😄

If you ever need help again, feel free to post again here on the community! 🙂