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Upgraded account and lost playlist

Upgraded account and lost playlist

Plan

Free/Premium

Country

australia

 

Device

(iPhone 11

 

 

i upgraded to premium and my old account seems to have been deleted and have lost my playlist… getting desperate to find it for 60th birthday party

 

Reply
1 Reply

Hey @Vshearer!


Welcome to the Community!
 

If you're not seeing your normal Library and playlists on your current account, you have most likely activated your Premium time on another account.

 

Spotify doesn't usually delete accounts without warning, but it's possible your other account might have been disabled for security reasons or that you have simply created it with a different email address and you have trouble logging back in.

 

You can follow the steps here to try and locate your other account which should help you find your playlist. And one more tip from me - if you know that a friend on Spotify follows the account in which you have your music you can try checking who they are following to see your username.

 

Let us know if there's anything else we can help out with.
 

 

ElenaModerator
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