Announcements

Help Wizard

Step 1

NEXT STEP

Upgraded from FREE -> Premium but it still say's im having Free version.

Upgraded from FREE -> Premium but it still say's im having Free version.

Just upgraded spotify FREE to Premium. Account management site says im using Premium, but when I start spotify it's playing as in Free version.

 

How to fix this?

Reply
3 Replies

Same happens to me....

Hey!

Are you guys still having trouble? Have you contacted our payments team at all yet? Just head to 'About us' and then 'Contact Form' if you haven't. We'll sort it as soon as possible.
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Try restarting your phone and clear the cache on Spotify app 

Suggested posts