Upgraded to Premium but iPhone app not recognizing account status

[jamesfile]

Hi,

I installed the iPhone app sometime ago which started a 30 day premium trial which has now ended. Since there isn't a way to upgrade directly from the mobile app, I used my desktop to upgrade my account. Since there's no option to directly jump into a paid account, the only option is another 30 day trial which renews afterwards. I logged out of the iPhone app, then re-logged in but it doesn't recognize my Premium upgrade. Is there a delay in recognizing my upgrade or is there a problem with my account? Thanks in advance.

[Peter__ · Accepted solution]

Hey! Welcome to the community 🙂

Sometimes there a slight delay, but it should start working soon!

If its taking a while, I would suggest you have a read at and try the steps outlined in this post.

Peter

[jamesfile]

I clean install did the trick! Thanks for your help!